HomeMy WebLinkAboutRE UL PIR 2022MS-633 RE suspicious UL (Alex Owens)
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RE: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
RE:
Alex Owens
Boyles, John D.
Alex Owens
SMTP
John.D.Boyles@ul.com
UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
EX
/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=5CC35FDA2905436A856B2E323BDE298C-ALEX OWENS
EX
/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=5CC35FDA2905436A856B2E323BDE298C-ALEX OWENS
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From: "Boyles, John D." <John.D.Boyles@ul.com>
To: Alex Owens <Alex.Owens@rexburg.org>
Subject: RE: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
Thread-Topic: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
Thread-Index: AdhPTGbL2qfAa2mbTe21jsgR5EZ5/wAKh4VwAozt6ZAABNToEAAA5ivQ
Date: Tue, 26 Apr 2022 23:01:50 +0000
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Boyles, John D.
SMTP
John.D.Boyles@ul.com
Alex Owens
Inbox
UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
Alex,
Thank you for the quick response.
I am closing the PIR and will forward the information to our Global Brand Protection group for further investigation.
If you need anything else let me know.
Regards,
John Boyles
Lead Market Surveillance Engineer
-----------------------------------------
UL LLC
14301 SE 1st Street, Suite 140
Vancouver, WA 98684
T: 360.817.5508
F: 360.817.6015
W: ul.com
Report UL product safety or advertising concerns here: http://www.ul.com/customer-resources/market-surveillance-department/market-surveillance/ <http://www.ul.com/customer-resources/market-surveillan
ce-department/market-surveillance/>
http://www.ULcareers.com <http://www.ulcareers.com/>
From: Alex Owens <Alex.Owens@rexburg.org>
Sent: Tuesday, April 26, 2022 3:38 PM
To: Boyles, John D. <John.D.Boyles@ul.com>
Subject: RE: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
John,
I was unable to get any more information. I went back to the building to visit with the electrician and the owner and they told me that they sent the sign back and they’re hoping to
get a new one. They also mentioned that they sent back some lights that did not have a listing on them. They were interior lights that shine over the tables (this is for a restaurant)
and I do not know where they came from. The owner and the electrician have been very accommodating concerning this whole process.
Thanks for the update,
Alex
From: Boyles, John D. <John.D.Boyles@ul.com <mailto:John.D.Boyles@ul.com> >
Sent: Tuesday, April 26, 2022 2:16 PM
To: Alex Owens <Alex.Owens@rexburg.org <mailto:Alex.Owens@rexburg.org> >
Subject: RE: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
Alex,
I am going to refer this matter to our Global Brand Protection team, however, I wanted to check to see if you have any additional information to provide.
Regards,
John Boyles
Lead Market Surveillance Engineer
-----------------------------------------
UL LLC
14301 SE 1st Street, Suite 140
Vancouver, WA 98684
T: 360.817.5508
F: 360.817.6015
W: ul.com
Report UL product safety or advertising concerns here: http://www.ul.com/customer-resources/market-surveillance-department/market-surveillance/ <http://www.ul.com/customer-resources/market-surveillan
ce-department/market-surveillance/>
http://www.ULcareers.com <https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ulcareers.com%2F&data=05%7C01%7CJohn.D.Boyles%40ul.com%7Cc92e0afeab1a4018cfa908da27d56fdc%7C701159540ccd
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From: Boyles, John D.
Sent: Wednesday, April 13, 2022 1:58 PM
To: alex.owens@rexburg.org <mailto:alex.owens@rexburg.org>
Subject: RE: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
Alex,
Thank you for the additional information and for talking with me today.
As we discussed the labels in question are not authorized by UL, accordingly the signs in question should not be considered UL Certified.
If possible I would like to get a photo of the signs and any associated communication from the supplier or Manufacturer.
Regards,
John Boyles
Lead Market Surveillance Engineer
-----------------------------------------
UL LLC
14301 SE 1st Street, Suite 140
Vancouver, WA 98684
T: 360.817.5508
F: 360.817.6015
W: ul.com
Report UL product safety or advertising concerns here: http://www.ul.com/customer-resources/market-surveillance-department/market-surveillance/ <http://www.ul.com/customer-resources/market-surveillan
ce-department/market-surveillance/>
http://www.ULcareers.com <https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ulcareers.com%2F&data=05%7C01%7CJohn.D.Boyles%40ul.com%7Cc92e0afeab1a4018cfa908da27d56fdc%7C701159540ccd
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From: Market Surveillance
Sent: Wednesday, April 13, 2022 8:38 AM
To: 'alex.owens@rexburg.org' <alex.owens@rexburg.org <mailto:alex.owens@rexburg.org> >
Subject: UL PIR 2022MS-633 RE: suspicious UL (Alex Owens)
UL Product Incident Report (PIR) 2022MS-633
Hello Mr. Owens.
Your email has been forwarded to the UL Market Surveillance Department. We investigate advertising, product and document concerns that involve the UL Mark or references to UL certification.
Based on the information provided, a Product Incident Report (PIR) investigation has been opened and assigned to Mr. John Boyles, UL Market Surveillance Report Investigator.
If you have additional information or questions, please contact the investigator at John.D.Boyles@ul.com <mailto:John.D.Boyles@ul.com> or by phone at 1-360-817-5508 (Vancouver, WA,
USA).
We would like to assure you that the information you provide will be thoroughly reviewed and appropriate action will be taken as warranted. We will notify you upon completion of this
investigation.
Thank you for contacting UL.
Sincerely,
Ms. Lorene Seeger
Market Surveillance
________________________
UL LLC
333 Pfingsten Road
Northbrook, IL 60062
Email: Market.Surveillance@ul.com <mailto:Market.Surveillance@ul.com>
W: ul.com
From: Cetrone, Lee R. <Lee.R.Cetrone@ul.com <mailto:Lee.R.Cetrone@ul.com> >
Sent: Tuesday, April 12, 2022 4:00 PM
To: Market Surveillance <Market.Surveillance@ul.com <mailto:Market.Surveillance@ul.com> >
Subject: FW:suspicious UL
From: Alex Owens <Alex.Owens@rexburg.org <mailto:Alex.Owens@rexburg.org> >
Sent: Tuesday, April 12, 2022 2:15 PM
To: Cetrone, Lee R. <Lee.R.Cetrone@ul.com <mailto:Lee.R.Cetrone@ul.com> >
Subject: suspicious UL
Lee,
Here's those stickers we talked about. We looked up the numbers on them and it looks to us like they aren't for the exterior of a sign. The electrician said the signs came with two drivers
that the sign maker told him to install. These drivers will take power down to 12 volts. The drivers look like they would need to be installed inside the signs.
Thanks,
Alex
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Alex.Owens@rexburg.org
SMTP
John.D.Boyles@ul.com
EX
/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=5CC35FDA2905436A856B2E323BDE298C-ALEX OWENS
Boyles, John D.
Boyles, John D.
5CC35FDA2905436A856B2E323BDE298C-ALEX OWENS
5CC35FDA2905436A856B2E323BDE298C-ALEX OWENS
Boyles, John D.
Alex Owens
John.D.Boyles@ul.com
John.D.Boyles@ul.com
Alex.Owens@rexburg.org
Alex.Owens@rexburg.org
John.D.Boyles@ul.com
Alex.Owens@rexburg.org
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